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Waggon proactively offers custom solutions that align with shippers’ specific needs — not the other way around.

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The 5 Biggest Cross-Border Freight Shipping Mistakes (Avoid These)

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Key takeaways:

  • Set Up a Customs Broker Early: Delaying the setup can hold shipments for up to two weeks.
  • Match All Documents: Ensure bills of lading and invoices are identical to prevent shipment stops and fines.
  • Align with Your Broker Before Shipping: Fully coordinate to avoid paperwork errors and border delays.
  • Provide After-Hours Contact: Keep logistics support available 24/7 to resolve issues quickly and reduce costs.
  • Plan for Transit Delays: Trucks may wait 2 to 5 hours at the U.S. border, affecting delivery schedules.

The 5 Biggest Cross-Border Freight Shipping Mistakes To Avoid

International freight shipping is complex, even when goods are transported between the U.S. and its top trading partners, Canada and Mexico.

You’ll navigate various government regulations, manage extensive paperwork, clear customs, and possibly coordinate multiple service providers.

Any mistakes in cross-border shipping can quickly add up in terms of time, costs, and customer satisfaction.

Attempting to cut corners to avoid these challenges often delays shipments at the border.

Whether you’re shipping across the Canada-U.S. or Mexico-U.S. border, here are 5 key pitfalls to avoid.

The 5 Biggest Cross-Border Freight Shipping Mistakes To Avoid
Table of Contents

5 Common Mistakes in Cross-Border Freight Shipping

Cross-border freight shipping can be complex.

Mistakes like incorrect paperwork and not working closely with your customs partner can slow your deliveries and raise costs.

5 Common Mistakes in Cross-Border Freight Shipping

1. Waiting Too Long to Establish a Customs Broker

Delaying your customs broker setup stops shipments.

Waiting too long to establish a customs broker can cause delays, as it can take weeks.

Customs brokers need detailed knowledge of your shipping process, and without a broker, your cargo may be held up at customs clearance.

Always start the process early to ensure smooth international shipping.

2. The Bill of Lading and Commercial Invoice Does not Match Exactly

A mismatch between the bill of lading and the commercial invoice can halt your shipment.

Customs require exact information to clear goods; errors can lead to delays and extra costs.

For Mexico shipments, you must include the complementary Carta Porte document.

Ensure all details, like quantities and values, align perfectly.

Accurate bills of lading and invoices support smooth customs clearance.

Double-check your documents to avoid regulatory compliance issues.

Proper documentation enhances your supply chain management and reduces transportation surprises.

3. Shipping Before You’re in 100% Alignment With the Customs Broker

Shipping before you fully align with your customs broker can cause major delays.

Unresolved issues may lead to missing or incorrect paperwork, slowing down your shipment at the border.

For first-time shipments, schedule a conference call with your broker.

Ensure all documents, like the bill of lading and commercial invoice, match exactly.

Clear communication prevents mistakes and keeps your supply chain moving smoothly.

Use reliable partners like Waggon to handle your cross-border shipping needs effectively.

4. Not Confirming After-Hours Contact Information

Missing after-hours contact information can halt your supply chain.

Quick access to third-party logistics reps helps resolve issues swiftly.

Delays during weekends increase expenses and disrupt transit time.

Ensure your logistical support team, like Waggon, is reachable 24/7 to maintain reliability.

5. Misjudging Transit Times

Misjudging transit times disrupts supply chains.

Trucks crossing the U.S. often wait 2 to 5 hours at the border, and deliveries might not cross the border the same day they are picked up.

These delays affect your inventory and delivery schedules.

Account for wait times to avoid surcharges and ensure smooth operations.

Experience the efficiency of Waggon Cross-border freight Services.

We deliver your freight on time, every time — Contact us today to ensure your shipping needs are met with precision and reliability.

Partner With Waggon to Avoid Cross-Border Shipping Mistakes

Partner with a skilled freight team to keep your shipments on track.

The best way to avoid mistakes? Work with an experienced cross-border freight shipping team.

An experienced cross-border freight shipping team ensures your bills of lading and commercial invoices match perfectly.

Waggon navigates USMCA regulations and handles certificates of origin and other essential documents.

Accurate paperwork prevents shipment delays and fines, keeping your dairy, milk production, or other goods moving smoothly.

Estimating duties and taxes correctly avoids unexpected costs, protecting your bottom line.

Waggon excels in effective communication, keeping all parties informed throughout the shipping process.

We provide a full range of cross-border shipping services designed to meet the unique needs of your business.

Choose Waggon for dependable logistics solutions that ensure your freight moves seamlessly across borders and beyond.

Frequently Asked Questions

  • What Are Common Cross-Border Shipping Mistakes With Paperwork?

    One big mistake is missing the certificate of origin.

    Shippers need this document to clear customs.

    Also, keeping receipts and being ready for audits helps avoid problems with agreements like USMCA or NAFTA.

  • How Can Packaging And Labeling Errors Cause Shipping Issues?

    Bad packaging and incorrect labeling can lead to damaged goods or delays with customs.

    Ensure all items are packed well and labeled according to shipping policies to prevent these mistakes.

  • Why Is Not Using Tracking Technology A Shipping Mistake?

    Telematics, part of the Internet of Things, helps track shipments by rail or truck.

    Shippers might lose track of their goods without it, causing delays and mistakes in nearshoring operations.

  • What Role Does Insurance Play In Cross-Border Shipping?

    The right insurance protects shippers from losses if goods are damaged or lost.

    Without proper insurance, businesses face higher risks and costs when shipping across borders.

  • How Can Ignoring Trade Agreements Like USMCA or NAFTA Lead To Mistakes?

    Not following agreements like the USMCA or NAFTA can result in customs issues and fines.

    Shippers must understand these policies and rules to ensure smooth and legal cross-border shipping.

Written By:
Picture of Robert Rajfer
Robert Rajfer

Robert has worked in the supply chain / logistics industry for the past five years. Robert spent the first three years of his career at C.H. Robinson (NASDAQ: CHRW) and the following years at Flock Freight (backed by SoftBank, Google Ventures, and Signal Fire).

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Our team of logistics experts has the knowledge and experience needed to serve businesses of all sizes.

Waggon proactively offers custom solutions that align with shippers’ specific needs — not the other way around.

By transcending conventional norms, we deliver on client expectations like no other.

Ready to ship with Waggon?

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At Waggon, we continuously exceed the expectations of our customers and carriers.

There’s no secret to our success, it’s plain and simple – we work harder than anyone else in the business.

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Need to
Ship Your Load?

Our team of logistics experts has the knowledge and experience needed to serve businesses of all sizes.

Waggon proactively offers custom solutions that align with shippers’ specific needs — not the other way around.

By transcending conventional norms, we deliver on client expectations like no other.

Ready to ship with Waggon?

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